This Privacy Policy outlines how Shanghai Lixin Textile Co., Ltd (“we”, “us”, “our”) collects, uses, stores, protects, and discloses personal and business information obtained from visitors, inquiry clients, and wholesale buyers (“you”, “your”) of our official website. This policy applies to all B2B business behaviors including website browsing, product consultation, sample application, customized OEM/ODM orders, and bulk hotel linen purchasing cooperation.
We strictly comply with global data protection regulations and industry privacy standards, committed to protecting your business information security and user privacy rights.
We only collect necessary business information to provide professional hotel textile solutions, quotation services, production arrangement and after-sales support. No sensitive private information will be collected without your consent.
- Basic Contact Information: Full name, company name, official email address, phone/WhatsApp number, country/region, business position, and enterprise qualification information for B2B verification.
- Business Inquiry Information: Hotel textile product demands, fabric requirements (cotton, bamboo fiber, 60S sateen, etc.), customization details (logo embroidery, piping design), order quantity, MOQ demands, and target delivery schedule.
- Automatically Collected Data: Website access IP address, browser type, device information, page browsing records and access time, used for website security maintenance, traffic analysis and user experience optimization.
- Transaction & Cooperation Data: Proforma invoice information, payment records, shipping address, order production records and after-sales service feedback generated from formal bulk orders and sample orders.
All collected information is solely used for legitimate business service purposes and will not be used for irrelevant commercial behaviors:
- Respond to your product inquiries, provide professional hotel bedding, bathrobe and towel solution consultation and customized quotation.
- Arrange sample production, sample inspection and sample delivery according to your personalized requirements.
- Confirm order details, arrange formal bulk production, implement 12-step quality inspection, and update production progress in real time.
- Complete payment verification, customs declaration, global shipping arrangement and one-stop after-sales service.
- Send industry trends, new hotel textile products and professional purchasing guides (you may unsubscribe from marketing emails at any time).
- Guarantee stable and secure website operation, optimize page display and B2B service experience.
We adopt international standard network encryption technology and internal confidential management systems to protect your business data from unauthorized access, disclosure, tampering, loss or theft. All user data is stored in secure servers with strict access authority control. Your business data will only be retained during the valid cooperation cycle. We will regularly delete or anonymize long-term inactive user data to meet global data compliance requirements.
We never sell, rent or trade your personal and business information to any third-party commercial institutions.
We only share necessary information with authorized third-party service providers under strict confidentiality agreements, including international logistics carriers, official payment institutions and customs declaration agencies, merely to complete order delivery and export procedures. Information disclosure is only permitted when required by mandatory national laws and regulations.
Our website uses standard cookies to record browsing preferences, optimize page loading speed, analyze website traffic and improve user access experience. You can disable cookie functions through browser settings at any time, which will not affect your normal inquiry, consultation and browsing functions on our website.
You have the right to view, inquire, correct and apply for deletion of your personal and business data stored on our website. For any privacy consultation and data processing applications, please contact our official customer service email: judy@lixintex.com
We reserve the right to update this Privacy Policy irregularly to adapt to business optimization and international data protection compliance adjustments. The latest revised policy will be published on the official website with an updated effective date, which shall take effect automatically upon release.
